The fine folk at NXEA have kindly accepted an offer from me for an interview about how they use Twitter for customer service.
I’ve always been impressed with the speedy and (usually) knowledgable responses that come from their social media team, and I thought it might be interesting to find out a little more about how they work.
So, my fair fellow travellers from the East, what shall we ask them?
Take the fork off the main road and drive on into nowhere. Through the scrubby sandy forest down a twisty windy road. Park near the pier. It’s the wrong end of town, but you’ll be rewarded with a fine walk to your final destination. Head down the high
Walk down the main road in Billund and you’ll spot it straight away. An alabaster monolith. But this one is hewn from fun, friendliness and play. We’ve just come back from our second trip to Lego House: a place where everything really is awesome. Inside you’ll find
A short work week this week - just Thursday and Friday after taking the first part of the week off to enjoy the summer holidays. We had a beautiful few days, exploring a Lego Exhibition at Suffolk Archives, a beautiful trudge around Needham Lake with our besties (bonus points for
Have been thoroughly enjoying this Apple Music Playlist featuring hits from 1998. An unexpectedly glorious wave of nostalgia filled with hits from my heydays: A very busy work week, dominated by lots of writing, editing and more writing. All related to COVID, and ranging from agreeing new guidance for how