From BBC News:
South West Trains Twitter account
Great article about how a train operator uses existing customer service processes to communicate through Twitter, and some of the governance issues they’ve faced internally.
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Take the fork off the main road and drive on into nowhere. Through the scrubby sandy forest down a twisty windy road. Park near the pier. It’s the wrong end of town, but you’ll be rewarded with a fine walk to your final destination. Head down the high
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